Refund Policy

1. Digital Products Nature

Due to the immediate access nature of digital items (specifically ebooks, PDFs, checklists, and templates), all sales made on tatvam.shop are final. Once your transaction is finalized, the download link is instantly dispatched, rendering the item non-returnable.

2. Exceptional Circumstances

We want our readers to have a seamless experience. We will issue replacements or investigate refund claims in the following situations:

• The product file is corrupted or cannot be opened/accessed.
• You were charged multiple times for a single order due to payment gateway lag. (Duplicate transactions will be refunded within 5-7 business days).

3. File Access Support

If you fail to receive your download email or encounter problems rendering the PDF on your specific mobile device, please forward your order details directly to our support desk. We will manually deliver alternative links or target formats within 24 hours.

4. Support Contacts

For support enquiries regarding purchase issues, contact: support@tatvam.shop.